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Privacy Policy

Manchester City Council, as the registered Data Controller, is committed to protecting and respecting your privacy.

This policy ( together with our terms of use and any other documents referred to in it ) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

Information we may collect from you

We may collect and process the following data about you:

Information you give us

You may give us personal information by corresponding with us by phone, e-mail or otherwise  or by completing consultation responses on our site ('our site')

The information you give us may include your name, address, email address and phone number. In relation to consultation responses, you may give us your post code and optional information which includes your age, ethnic background and sexuality. This information will NOT be used to identify you as an individual.

Information we collect about you

With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number


For detailed information on the cookies we use and the purposes for which we use them see our Cookies policy

Uses made of the information   

We use information held about you in the following ways:

Information you give to us

We will use information you have provided in consultation responses to prepare statistics and for research purposes with the aim of making Manchester a safer place to live work and visit.
If you have provided us with an email address because you wish to be become involved in making Manchester a safer place to live work and visit then we will contact you with details of how you can get involved.

Information we collect about you

We will use this information:

To administer our site and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
To allow you to participate in interactive features of our service, when you choose to do so;as part of our efforts to keep our site safe and secure

Disclosure of your information  

We may share your personal information with:

The other organisations involved in Manchester Community Safety Partnership including Greater Manchester Police, Offender Services: the NHS: housing providers: and community and voluntary organisations to work together to tackle crime and disorder in Manchester.

We may disclose your personal information to third parties:

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements

Where we store your personal data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to other websites

Our site contains links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information and your rights

You may ask us whether we are storing personal information about you by emailing us at crime& and, if you wish, we will provide you with a copy of the personal data we hold about you. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

If at any time you wish us to cease processing your information please email us at crime&

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: crime&

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